COVID-19 and Waterloo Lodge

• Our team members have been provided with a sufficient supply of hand sanitisers, gloves, masks and disinfectant products.
• We use Ecolab Professional Cleaning Products. (www.ECOLAB.com)
• We have implemented additional cleaning & sanitising of all of the common touch points such as door handles; reception desk; stairs banisters and public areas.
• All linen and towels are professionally laundered at Kings Laundry (www.kingslaundry.com)
• Hand sanitiser, masks and gloves are available for guests throughout.
• We continue providing up-to-date information & personal hygiene protocols to our employees and to clarify procedures and policies around mitigating the risks associated with COVID-19.

Bedrooms

• Disinfecting and a rigorous cleaning regime in all our bedrooms.
• Enhanced cleaning with Ecolab Professional cleaning products and staff training.
• Daily staff temperature checks.
• Use of PPE/staff trained on correct use.
• A dedicated “Stay With Us Safely” Team.
• Social Distancing.

Front Office

• We have introduced express check in and check out facility for all arrivals and departures (your credit card will be pre-authorised on arrival, charged on departure and we will send you a receipt via email).
• We have a sneeze screen at our hotel reception.