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COVID-19 and Waterloo Lodge

Dear Guest,

Thank you for considering staying at Waterloo Lodge Townhouse.  We want to put your mind at ease and advise you of the additional health and safety measures we are taking to help keep our guests and employees safe. All staff members have completed essential hygiene and safety control training and across each of our Townhouses we have implemented a commitment to stricter hygiene rules.

  • Our team members have been provided with a sufficient supply of hand sanitisers, gloves, masks and disinfectant products.
  • We use Ecolab Professional Cleaning Products. (www.ECOLAB.com)
  • We have implemented additional cleaning & sanitising of all of the common touch points such as door handles; reception desk; stairs banisters and public areas.
  • All linen and towels are professionally laundered at Kings Laundry (www.kingslaundry.com)
  • Hand sanitiser, masks and gloves are available for guests throughout.
  • We continue providing up-to-date information & personal hygiene protocols to our employees and to clarify procedures and policies around mitigating the risks associated with COVID-19.

Bedrooms

  • Disinfecting and a rigorous cleaning regime in all our bedrooms.
  • Enhanced cleaning with Ecolab Professional cleaning products and staff training.
  • Daily staff temperature checks.
  • Use of PPE/staff trained on correct use.
  • A dedicated “Stay With Us Safely” Team.
  • Social Distancing.

Front Office

  • We have introduced express check in and check out facility for all arrivals and departures (your credit card will be pre-authorised on arrival, charged on departure and we will send you a receipt via email).
  • We have a sneeze screen at our hotel reception.

If you would like to discuss any of the above or simply have any questions, please email info@waterloolodge.com or by phone on + 353 1 6685380 and we will we more than happy to help you.
The way we operate and present may appear different from your previous visits, but please be assured a warm welcome still awaits you.

We look forward to welcoming you to Waterloo Lodge very soon.

Have a safe and enjoyable trip to Ireland,

Lorraine & All The Team.